Full report
available now!

This report is a comprehensive in-depth analysis of the week long Customer Service Week, how brands interacted with their customers, who led the conversation and rich insights of what we can learn from this year's Customer Service Week.

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#CSWeek 2020 analysis report

What to expect in the report

In addition to dashboard screenshots and explanations, the full report also includes:

  1. Key Insights for 57 companies
  2. +3K Insights mined
  3. Industry-specific insights & reviews for:
  • Banking
  • Telecommunications
  • Insurance
  • Technology
  • Public Sector
  • Manufacturing
  • ISP
  • Pay TV
  • Others

Choose one of the three packages available

  • +60-Page Report
  • +60-Page Report
  • 30-minute presentation
  • 30-minute Q&A with your team (via Zoom/Meet/Teams)
  • +60-Page Report
  • 30-minute presentation
  • 30-minute Q&A with your team (via Zoom/Meet/Teams)
  • 30-minute Social Media Review (during call) of your digital brand activities & impact assessment with recommendations and suggestions.

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