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Careers at Nendo


About Nendo Illustration with social media icons and services icons

About Nendo

Nendo is an award-winning research and marketing agency that drives impact globally through insights and behaviour change. Based in Nairobi and working Africa-wide, Nendo stands out as a great place to work and build towards a continental dream of a unique digital transformation firm. Nendo was founded by Mark Kaigwa in 2013 and continues to make a name for itself with its trend reports and client work. Nendo’s work has been featured in dozens of global and regional publications from full-page coverage of its reports in the Sunday Nation, a front-page story in the People Daily, to the 9 PM primetime news. Not to mention global coverage including in the New York Times. 

Nendo's digital services illustration

About our work

Working at Nendo - no two days are the same. You can expect to get involved in a multitude of projects as we seek to solve our clients’ toughest challenges. With work spanning over 20 African countries from Francophone, Lusophone, and Anglophone Africa, the team at Nendo isn’t satisfied with Kenya or East Africa in our desire to be a world-changing advisory firm. We have big ambitions and expect teammates who join us to share in our vision and direction. Our clients come from a diverse range of sectors and we’re adding new sectors each year. From healthcare, telecoms, social marketing, public health, pharmaceuticals, banking, insurance, fintechs, and airlines.

Our Work
Nendo Services Illustration

How we work

In terms of our ways of working, we are a remote-first organisation that’s learning how to transition to hybrid ways of working. While we meet in person from time to time, we primarily work remotely in our meeting and work rhythms. This requires each of our teammates to exhibit discipline, build trust, and be responsive. We each aspire to set expectations, communicate, and perform.The departments you would hear about at Nendo include Client Success, Research/Data, Strategy, Content, Media Buying, Design, Software/Tech, and Operations. We work with a hybrid model for colleagues that are drawn from two pools of people:

  • “Natives” are teammates who are full-time at Nendo.
  • “Nomads” are part-time teammates at Nendo. They can be freelancers, consultants, partner companies, and others in our larger network.

Our Core Values

At Nendo, we have undergone revisions to our core values recently. You can see our previous set of values here and each of them gets specific enough to explain what behaviours count as living out our values. Our new values (as of June 2022) are below and are a work in progress as we build them together and evolve.

Build Trust

Work transparently, work together, and earn the ‘trusted advisor’ role with our clients and our industry.

Show respect

Respect your craft (practice and improve), respect your teammates (collaborate to win), and respect the industry we compete in

Learn to grow

Refresh our practices, improve our ways of working, and embrace the evolution of the organisation and our collective careers at Nendo. Nendo invests in teammates for their growth but you have to put in the work and apply it.

Excellence is a habit; own it

Refresh our practices, improve our ways of working, and embrace the evolution of the organisation and our collective careers at Nendo. Nendo invests in teammates for their growth but you have to put in the work and apply it.

Demonstrate honesty; live with integrity

Permission to speak is granted, use plain English, and let your word be your bond. We are here to do good along the way.

We still have work to do as we seek to live these values out. If these resonate with you, you’ll be welcome with us. We take our core values seriously, so start with the previous ones and stay familiar with our new ones to get to know us.

Our Company Benefits

Besides health insurance, tools-of-trade, an airtime/internet stipend, and access to up to 3 different co-working spaces in the greater Westlands and Riverside area of Nairobi, we look out for our people. We invest in learning plans, online courses, a learning library, training, workshops, and a variety of learning experiences for colleagues.

Mental health is an underserved area in the marketing, communications, and research industry. Nendo has a mental health company benefit with private and anonymous sessions with a mental health professional from our panel or one of your choice paid for by Nendo.

Nendo's Structure

You may hear us describe the work we do through the 3 A’s:

Our Advisory arm offers services in social listening, data analytics, user research, and strategic communications planning. We recognise that in order to grow, leaders, brands, and organisations require actionable insights. As an authority on the digital economy and landscape, Nendo's advisory work is frequently covered in the mainstream media.

Think of us as applied researchers. We don’t just want to tell you what the data says or focus on the insights, we want to show you what to do with it. We’ll roll up our sleeves and ‘sprint’ to create tangible outputs from the research that make a difference to you.

The Agency arm uses insights from our Advisory to help our clients develop and implement effective branding, marketing, and communications campaigns. Our aspiration with our campaigns is they will drive behaviour change through shifting perceptions and purchase habits.

Think of us as evidence-based marketers. We seek consumer insights, run tests on our creative assets, and push ourselves to be distinctive and memorable in our campaigns.

Our Academy arm is influenced by our Advisory and Agency activities. We examine what works and what does not and advise our clients accordingly. This gives us an edge when working with leaders and teams. Nendo develops courses, seminars, and learning events to help teams equip and change.

Think of us as practitioners who train. We’re not just there to give book knowledge, we give hard-earned wisdom through case studies, frameworks, and insights that give clients in our workshops an unfair advantage.

If this sounds like the type of place you’d be interested in working in, we’d be glad to have you. Visit to get to know our various reports and resources. 

Current Job Openings

Thank you for stopping by. At the moment we do not have openings, but soon as we have an opening we will update the page.

Get in Touch

Interested in joining our team of Natives and Nomads? Or maybe you'd just like to strike up a conversation? We're on hand and hope to hear from you.

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