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Delivering Growth in Africa

 Nendo is a digital business consultancy with authority in Kenya and experience across Africa.
We uncover and apply insights from the continent's 453 million internet users to deliver business results.
Our solutions span strategy, data science, research and more. How can we help you?

How We Can Grow You and Your Team

Training, learning and professional development can prove critical in adapting to the needs of your digital audience. Nendo has helped dozens of teams operating in Africa fill in their internal skills gap. Discover how we can grow your skills and insights to give you a competitive edge.

Grow Your Skills

Nendo holds intellectual property on digital audiences, campaigns, competitors and customer segments in the continent. Our courses differ in terms of time and approach to best suit your team's needs. Request our Q3/Q4 2018 training calendar today.

Grow Your Audience

Ultimately, you must uncover your audience's 'uncommon sense' insights and activate this to get results.
Technology and the Internet today allows for bold ambitions, radical accountability and disruptive solutions.
Nendo has delivered across 13 African markets and is prepared to deliver to brief and specification.
We audit digital agencies, acquire and grow audiences and deliver digital solutions.
How can we serve you?

Core Capabilities

Nendo is a multidisciplinary team ready to audit, conceptualise, design, execute, deploy and measure.

  • Digital strategy
  • Digital data acquisition, analysis and visualisation
  • Digital customer experience
  • Online reputation and crisis management
  • Digital storytelling and copywriting
  • Audience development and activation
  • Campaign creation
  • Web design and development

Uncommon Sense on Digital Africa

We believe that Africa's 'Connected Class' is nomadic. They are more than low-end feature phones or higher-end smartphones. More than statistics. In order to understand the journey towards hearts, minds — and wallets, you'll need a compass. Digital Africa is here for your team to learn, plan and apply insights, tactics and perspectives. Watch, like, share and subscribe to get it delivered to you first.

Watch all episodes
Latest Episode
Top 10 most visited sites in Kenya
Episode 1: 3 ways to Use Whatsapp for Business
Episode 2: Social Media Stats in Kenya
Episode 3: 10 Most downloaded apps in Kenya
Episode 4: 3 ways to use Facebook for Customer Conversion & Retention

Nendo Insights

Through publishing our thoughts and engaging a community of digital practitioners across Africa, we've assembled a think-and-do tank seeking to pose audacious questions on the future. As trendspotters, we use public, private and proprietary ways to pursue the boldest challenges affecting those doing digital business in Africa. Follow us and discover Africa's 'uncommon sense'.

Analog Banks, Digital Customers

We put the top six banks in Kenya under our lens, dissecting 10,000+ customer comments, complaints and compliments on social. Discover the unique challenges with digital customer experience that brands and marketers face. Purchase the full report and enquire about our competitive data-mining services.

Download preview

Infographic: The Big Bang of the Internet and Social Media in Kenya

Nendo's observes the Internet, apps, websites and social media in Kenya. Discover the true size of Kenyans on Twitter, Facebook, WhatsApp, YouTube, Instagram and other Internet and social media statistics in one, easy-to-view format.

Download Executive summary

The A to Z of Kenyan Twitter

A landmark digital storytelling project, it attempted to 'define' the terms, trends and personalities behind "Kenyans on Twitter." Using the 26 letters of the alphabet, it visited never-before-defined catchphrases, hashtags and shaped a continental conversation on the role of Twitter.

Visit the Microsite

2014/2015 Nendo Trend Report

The report that launched it all. These 15 trends shaped digital discourse and have been translated and taught in the DRC, disseminated in Cairo and discussed in Cape Town. The key themes for Broadcast Media, Corporates on Agencies, Influencers & the Audience.

Download report

The Letter N — One of Africa's Most Respected E-Mail Newsletters

Join 1800+ subscribers to The Letter N, and get founder Mark Kaigwa's 'uncommon sense' take on African Internet, online media, technology and marketing. We'll also keep you up-to-date on upcoming events.

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If you're interested in doing business in Africa, in getting really meaningful insights into the African digital user base, (The Letter N) will quickly become one of the favourite things in your inbox. It is full of interesting and fascinating tidbits that will change the way you see digital engagement with your current and potential customers.

Nivi Sharma - President, BRCK Education

The Letter N makes me want to stop what I’m doing and glean great insights for the week. Beyond that, Mark and his team do fantastic work and have a firm grasp on what it takes to succeed in a digital era in Africa. I highly recommend them to anyone looking for thoughtful, rigorous, and highly relevant advice for strategies on how to operate successfully in Africa.

Karibu Nyaggah - CEO of Caytree Partners

"The Nendo newsletter is superb and always worth reading. Mark and the team don't miss a beat when it comes to discovering the must-read news in digital media and marketing each week."

Dave Duarte - CEO Treeshake

N-lite-nd —A Reading Menu by Nendo

Trust Nendo to give you provocative think-pieces on interpreting global trends, unpacking key cyberculture patterns and pushing the digital envelope. You never know what we'll take on, be it the Internet, mobile, or the social media world.

Read our Blog

N-Vision —Podcasts and Audio Experiments

We're excited about the future of audio and are running a series of experiments using, Anchor FM, Soundcloud and elsewhere on the web. If you prefer to tune into a broadcast by us, follow our account and let us know what you'd like to hear.

Listen on Soundcloud

Growing With Our Clients

We're trusted by ambitious leaders and teams from these organisations and dozens more.

Get in Touch

Interested in joining our team of Natives and Nomads? Or maybe you'd just like to strike up a conversation? We're on hand and hope to hear from you.

E-mail Us
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